When will the decks ordered on Kickstarter be shipped?
The decks and all other rewards pledged through Kickstarter will ship out mid-September.
Last updated: August 06, 2021 10:50
What is the size/quality of the cards?
The cards are large-format (3.5” x 5”), on high quality firm card stock, and laminated with a rose-petal finish for ease of shuffling.
Last updated: August 06, 2021 10:51
When you run out of decks, will there be more print runs?
The decks will be printed in Editions, so once the First Print run is out, that’s it for the First Edition. However, we will print a Second Edition if the demand is there, and Third, etc, if the customer demand is there.
Last updated: August 06, 2021 10:59
If I pledge to support the Expansion Pack ("Haunts"), is that a pre-order?
Yes, absolutely. Everyone who pledged money to support the development of the Expansion Pack will be sent one as a reward.
Last updated: August 06, 2021 11:00
Where will the products be sold after Kickstarter?
An e-commerce website for the Southern Gothic Oracle product line is under development, but in the meantime, Stacey’s designs will be available from her Etsy shop, La Panthère Studios.
Last updated: August 06, 2021 11:02
Will you be doing more Expansion Packs?
Absolutely yes. However, these take time to produce so the only one that will be available for pre-order in 2021 is the “Haunts” Expansion Pack, which is a 9-card selection of Southern spirits…. such as the Boo Hag, the Bell Witch, the Hell Hound of Kentucky, and the Richmond Vampire.
Last updated: August 06, 2021 11:04
Do the cards come with a Little White Book?
Yes. There was some confusion because we offered a PDF download, but rest assured there is a complete booklet packaged inside every deck box. The PDF is a separate, expanded book with some bonus material (like numerology).
Last updated: August 06, 2021 11:05
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.